MyUni.ai Privacy Policy

1. Introduction

This Privacy Policy explains how MyUni.ai ("we," "us," "our") collects, uses, shares, and protects your information when you use our services ("Service").

By using MyUni.ai, you agree to the terms of this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect:

• Account Information – Name, email, date of birth, password
• Profile Data – Academic history, test scores, preferences, essays
• Usage Data – IP address, device info, browser type, activity logs
• Payment Information – If applicable, processed via secure third-party providers
• Communications – Messages sent to support or community forums

3. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Generate AI-based recommendations and insights
• Communicate updates, promotions, and support messages
• Ensure security and prevent fraud
• Comply with legal obligations

4. How We Share Information

We may share your data:

• With service providers who assist in operating the Service
• When required by law or legal process
• With your explicit consent for specific actions (e.g., sending essays to mentors)
• In an anonymized form for analytics and AI improvement

5. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Opt out of targeted advertising or data sharing (CCPA)
• Withdraw consent at any time (GDPR)

To exercise these rights, email support@myuni.ai with "Privacy Request" in the subject line.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we retain data for up to 30 days for backup and compliance purposes.

7. Security

We use encryption, secure servers, and access controls to protect your information. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

8. International Users

If you access the Service from outside the United States, your data will be transferred and processed in the U.S., which may have different data protection laws than your country.

9. Changes to This Policy

We may update this Privacy Policy. Significant changes will be communicated via email or in-app notifications.

10. Contact